Saturday, August 31, 2019

Character Sketches Essay

George was a bank clerk (who ‘goes to sleep at a bank from ten to four each day, except Saturdays, when they wake him up and put him outside at two ‘) and was living in a back room of the same house. The landlady suggested that, to save money, the two might share a room. They ‘chummed ‘ together for some years – both shared a love of the theatre -and a life-long friendship was formed. George, who remained a bachelor, rose to become manager of Barclays Bank in the Strand and outlived. Character sketch of Harris – Harris is a vain fellow who pretends to be extremely hard working but usually pushes off the burden on other people. he is outspoken and does not hesitate to tell his friends what he thinks about them even if it may not be pleasant. for example he outwardly tells george that his new blazer is utterly revolting and that he must not wear it around them (harris and j). when harris takes on a job he makes a huge fuss out of it like the narator;s uncle podger. it may not be anything majorly important but if harris is going to do it †¦. the world would know about it. he also thinks very highly of himself and his voice though his friends do not want him to even attempt singing. he is extremely fascinated by tombs and graveyards much to j ‘s dislike. he is also quite short tempered and it is best to let him rant off his anger rather than try and talk to him about it.he wouldn ‘t mind a drink at any time of the day and enjoys the company of his friends . Character sketch of Jerome – Jerome is the narrator of the book. He is a young, single middle-class man living in London, much like the author himself at the time of the publication of the book, and the initial J is possibly meant to suggest that he stands in for Jerome. J is fond of history and literature and spends much of his time daydreaming about the days when knights roamed the countryside of England. This daydreaming sometimes gets him into trouble when he does not pay suitable attention to what he is doing. J, like his two friends on the boat trip, is a little vain and conceited, but he realizes it and pokes gentle fun at himself, his friends, and the habits of others like them through his anecdotes, where he and his friends are often the butt of ego-skewering jokes. J has always been fond of boats, but prefers the old fashioned†¦ Character sketch of Montmorency – Montmorency is the dog that accompanied the three men in their river trip. Monymorency looked like an angel sent to Earth in the form of a small Fox Terrier. He had a gentle noble expression which brought tears to the eyes of elderly folk. When Monmorency first arrived , the author thought that he would not live long. But , he soon changed his opinion about Montmorency when his true nature was exposed. The author had to pay for chickens Montmorency had killed and had to drag him out of umpty street fights. Once Montmorency killed the neighbours cat and on one occassion he had kept a man stuck in his own toolshed for about two hours. The author ‘s gardener made money by betting on Montmorency ‘s rat-killing skills. He liked to roam around and fight with dogs of a similar disreputable nature. Therefore, he enjoyed places like inns and pubs.

Friday, August 30, 2019

Novel Chronicle Of A Death Foretold English Literature Essay

The secret plan of Chronicle of a Death Foretold revolves around Santiago Nasars decease and events taking up to his ghastly slaying. The writer seems to utilize both animate and inanimate objects to show symbolism that could convey important subjects. This essay will place and analyse certain scenes where objects have specific symbolism.The narrative is by South American writer named Gabriel Garcia Marquez who was awarded the Nobel Prize in Literature in 1982. Marquez was born in the tropical town of Aracataca in northern Colombia in 1928. He grew up with his maternal grandparents who were important in his development. His gramps in peculiar, shaped Marquez ‘s political and ideological positions. A cardinal factor possibly associating to this novel is the gramps ‘s occasional words to Marquez that â€Å" you can non conceive of how much a dead adult male weighs † . Marquez attended college to analyze jurisprudence but subsequently he worked as a journalist in New York, Paris, and Barcelona. In the first portion of the novel, there is an copiousness of prefiguration and symbolism. The first scene is Santiago Nasar ‘s dreams. The supporter ‘s female parent, Placida Linero, states in the really first page that he was â€Å" ever woolgathering about trees † . Trees are normally interpreted otherwise by persons but it seems to be a representation of a individual. For illustration, a healthy green tree would typify a individual who is accomplishing success or a individual ‘s physical and mental strength. The storyteller provinces in page seven that â€Å" he besides learned the good art of heroism and prudence † , the supporter ‘s steadfast strength of head and his ability to train himself could propose grounds that he had dreamt large green trees. The trees could besides portray the male parent, as he was a important other in Santiago Nasar ‘s life before he died, proposing that Santiago misses his male parent or has fond memories of him. The hebdomad before his decease, Santiago had another dream about trees, his female parent informs the storyteller that Santiago had told her â€Å" he was entirely in a tin foil aeroplane and was winging through Prunus dulcis trees without knocking into anything † ( p4 ) . Possibly the Prunus dulcis tree in Santiago ‘s dream could typify people of Colombia and the scene of the narrative, which is a little coastal town in Colombia. Possibly the writer chose Prunus dulcis trees to stand for his South American beginning and civilization. Almonds normally have a chocolate-brown colour and it seems to resemble the skin colour of South Americans. The tin foil aeroplane could stand for ignorance, as he was unaware of what inevitable wretchedness awaited him. He was besides winging entirely and queerly non knocking into the Prunus dulcis trees. This could farther propose that the people in his town had known about the secret plan to slay him but Santiago was incognizant of this danger because ironically, his slaying secret plan was a chief chitchat amongst the townsfolk yet Santiago was entirely non being informed of the danger. The strong presence of ignorance likely shows itself in this first dream. Santiago Nasar ‘s female parent recalls the inside informations of his dream the dark before he was murdered. She states that he dreamt he was traveling through a tree where a soft mizzle was falling, she farther states that he was happy in his dream but woke up â€Å" splattered with bird crap † . Sing that this novel was translated from Spanish to English, the word â€Å" crap † could be used otherwise in the two linguistic communications. Possibly in Spanish it could be a less awful word and could merely intend the dungs of fecal matters. In English, the word â€Å" crap † has a really strong and coarse significance normally used in general society as a really bad word even though it still refers to the same definition as the Spanish significance. The writer could hold used similar footings to replace the word â€Å" shit † but he might hold used a stronger more coarse word to convey to the reader how much problem Santiago Nasar was in. Trees used for bring forthing lumber are normally associated with comfortable life of an person or peaceable surrounding. Possibly it could typify success, the storyteller ‘s sister explains how he was rich and fine-looking but there was no strong grounds to demo these features of Santiago. The supporter was happy but all of a sudden found himself covered in bird dungs, the bird dungs were non in his dream but hold symbolism excessively. Bird dungs normally mean that there is failure of an person who is about reaching success but falls short. The bird dropping could stand for his slaying, he fails to be cognizant of the danger and avoid being killed. The 2nd scene bearing symbolic significance is the bishop ‘s visit to the town. Possibly this scene holds a batch of symbols of faith, particularly Christianity. In page 21, it states that â€Å" people were excessively excited with the bishop ‘s visit to worry about any other intelligence † , proposing another symbol of ignorance, people were willing to happen the bishop ‘s visit more of import so they did non trouble oneself to recognize another adult male ‘s life was in danger. Disappointingly the bishop did non acquire off the boat as everyone turned up aroused to run into him ; some came to be healed while other people brought well-fattened cocks and firewood as a manner of idolizing a holy figure in the Catholic faith. The delivery of fertile animate beings and workss to idolize a holy figure was used in the Christian Old Testament, a manner of worship. Today, Christians normally worship God straight by praying. The fertile offering brought to the bishop suggests that early Catholic ‘s still practiced worshipping by offering forfeits to holy figures trusting that blessing would be bestowed upon them. It could farther typify the South American civilization of the 1900 ‘s and besides typify faith. It could be identified from the two scenes that the objects have a really important function in typifying certain subjects or thoughts.Maybe these symbols are being used in an effort by the writer to convey the subjects and thoughts to the readers. There are certain major subjects that seem to look from both scenes. A really obvious subject is ignorance ; this is displayed by the supporter himself who was unaware of the baleful sign of his dreams and his failure to larn from others that his life was in danger. His female parent, in a manner, could hold shown ignorance by non seeking to understand the boy ‘s dreams. The female parent had a well-earned repute of construing dreams provided the dreams were told to her before she eats. This could propose that the female parent has been making this for a certain period of clip and she should hold besides gained experience of construing dreams. Unfortunately, she was non able to construe the boy ‘s dream. Possibly the female par ent did non hold a strong mother-son relationship with Santiago or she could non hold been bothered to try and detect the representation of her boy ‘s dreams. The townsfolk besides displayed ignorance when they made a determination that the bishop ‘s visit was deemed as more of import than seeking to salvage another adult male ‘s life. They had cognition of what awful event awaited Santiago but none of the town ‘s people warned Santiago himself. Another major subject that appears in both scenes is faith. The novel was written during a clip when most South American states were Catholic, the writer might hold shown inside informations of how the Catholics behaved in society and how they worshipped God or the cardinal figures in the faith. For illustration, Catholics believed that the virginity of adult females should be preserved until matrimony and this was shown with Angela Vicario in the novel. Angela Vicario was the female in the narrative who had lost her virginity before matrimony and was rejected by Bayardo San Roman. She so accused Santiago Nasar of doing her impure and this lead to Angela ‘s brothers, Pablo and Pedro, plotting to slay Santiago. The construction and the secret plan of the novel seem to be fragmented. Information is given to the readers about the character but non plenty to wholly analyse each one of them. The narrative is really cryptic and journalistic in a manner that there are no definite replies to the events happening in the novel. This could reflect the writer himself as he had antecedently worked as a journalist in many states. This journalistic manner of authorship could hold been adapted to his novels, this gives the novel a more entertaining position to the reader. The reader will hold to suit the narrative together and make up one's mind on their ain decision. I enjoyed reading this book because of its copiousness of subjects and how it was like a detective narrative. The writer besides seems to typify his civilization utilizing the objects in the text. Word Count: 1,431

Thursday, August 29, 2019

Police Power and Effective Policing Essay

Effective policing techniques are playing a major and an increasingly significant role with regards to keeping and maintaining peace in society. From this point of view, it seems that policing techniques are set to grow and develop in the years to come especially as the global society and community searches to develop and practice the principle of rule of law and to reform security establishments in the United States in order to recover from disagreement and conflict. Police are agents who are authorized to implement the law and to enforce social and public order by means of legally using force (http://www. tymonline. com/index. php? term=police). They are generally linked and associated with departments and agencies of the state that are empowered to observe and exercise police power of a particular state within a legal and defined area of responsibility. Police power is officially regarded as an intrinsic supremacy, controlled and limited by exclusions defined in the constitution of a state which makes it the most extensive, expansive and unrestrained certified power applied and implemented by the state (Hunter, 1994). The intent of writing this paper is to attempt to understand the idea of police power and effective policing that is being observed and exercised nowadays, mainly in the United States. Moreover, related literature about such a principle will be reviewed to better understand its concept and its role for maintaining peace and order in the society and community. Conclusions and recommendations will be generated from the existing literature. The idea of police power in English common law (1) dates back at least four centuries ago (http://www. un. org/apps/news/story. sp? NewsID=25538&Cr=UN&Cr1=police) and approximately concurs with the collapse of social order in Europe and the growth and expansion of both rural and urban areas. Police power is generally described as the ability of a state to control or standardize actions and conduct of its citizens and implement rules within its region which then includes aspects of security, safety, morality and public wellbeing. Also this kind of authority is not confined to the suppression of what is disorderly or offensive but encourages what is for the nation or state’s greatest welfare. Because the police power is the least limitable of the exercises of government, such limitations as are applicable are not readily definable. These limitations can be determined only through appropriate consideration to the subject matter of the practice or observance of that power. The police power is subject to limitations of the federal and State constitutions, and especially to the requirement of due process. In many countries, crimial law procedures have been developed to regulate officers’ discretion, so that they do not randomly or unjustly use their powers of â€Å"arrest, search and seizure, and use of force† (Walker, p. 43). Police power has a particular importance for understanding the constitutional division of power. The United States Supreme Court in the Nineteenth Century has confirmed that the national government had specific authority delegated by the constitution. However, all the undefined or specified regulatory powers rested with the states. The idea was extended in the new deal era to provide police power to the federal government under the commerce clause of the constitution, expanding it to the terms of services to promote public welfare. The United States courts are not based on a balance of interest’s principle to agree issues over police power (Walker, p 143). Controversies arise regarding the observance and practice of police power, specifically the utilization of physical means when it disagrees with the rights of individuals and states or social freedom such as the police power of American states or police violence or brutality. Since the 1960s in the United States, concerns over such matter has increased and reflected on law enforcement agencies, courts and legislatures at every level of government (Walker, p 143). Local governments and police agencies that supervise these officers in some aspects have tried and aimed to lessen or diminish some of these issues by means of community policing and community outreach programs (http://www. ncjrs. gov/App/Publications/abstract. aspx? ID=198029). This is to make the police more available to attend to the concerns of local communities by increasing diversity upon hiring, updating the training of these agents in their responsibilities to the community under the law and by improved supervision within the department or agency or by resident commissions (http://www. di. ucl. ac. uk/publications/short_reports/problem_oriented_policing. php). The United States Department of Justice will be bringing civil law suits against local law enforcement agencies which are authorized under the 1994 Violent Crime Control and Law Enforcement Act. This has obliged local agencies to create organizational amendments and changes, enter into consent decree agreements to assume such changes and will be presented to the Department of Justice to be controlled and standardized (http://www. jdi. ucl. ac. uk/publications/short_reports/problem_oriented_policing. php). Today the police power of a state embraces systems that are designed to uphold public security and convenience as well as those to support public safety health and morals. Though police power is said to be the greatest authority a state could ever gain, this type of control also has its limitations. Police powers are restricted by state constitutions. The notion of police power is utilized by federal courts which do not have power to interpret state constitutions: from the federal constitutional law’s point of view, states have universal police powers except where restricted by the federal Constitution. Because congress as a body has restricted authority granted in the Constitution, the Federal government does not have a universal police power, unlike the states. The exclusions are laws concerning Federal property and the military. Police forces also find themselves under criticism for their use of force. In this case, the police departments in the United States have devised programs such as outreach programs and further training for police officers to better review their responsibilities in the community in order to address and eventually mitigate this issue. This illustrates the effectiveness of policing in their nation. Training and further development are being planned to assure their community’s orderliness and wellbeing. However, since police power being granted to officers differs in their region or area or responsibility, it is suggested that their power or authority will be well defined and calibrated to avoid any discrepancies. Moreover, this idea may also help elevate the impression of some people in the society that some police officers are using their authority unjustly. With this is mind, a pleasant environment will be created with the use of an effective way of controlling and manipulating the citizen’s behavior.

Wednesday, August 28, 2019

Marketing management 8 Essay Example | Topics and Well Written Essays - 1000 words

Marketing management 8 - Essay Example 99). Consumers generally spend much more time and efforts in taking buying decision for high-involvement purchase rather than in the low- involvement decisions for routine purchases. The marketing manager who has to take high involvement purchase decision has many responsibilities. The promotion to the target market should be informative as well as extensive. Depending on a good advertisement may give necessary information for making the decision and also to know specific benefits and distinctive advantages of buying it (Lamb and Hair, 2008, p. 148). When taking decision for buying cruise line, the marketing manager is more concerned about the ultimate outcome of weighing up process and thus he has to think about how much weight to give to each one feature of the product. How much it s cost effective, profitable and how much dollars it is worth paying for the future are some of the basic thoughts of the manager. Data collection is an expensive marketing program especially when it comes to international level. The internet based data collection and research methods are useful and cost effective to the household detergent company that plans to conduct a research among women aged 21 from all over the world. Hague (2002) suggested that internet can be used in several ways for the primary data collection for the marketing research. Self-administered questionnaire, mail and survey methods are common methods of internet based data collection (p. 151- 153). Conducting a random sample survey from various countries will be time consuming and expensive task. Any other forms of surveys and interviews will cause the company to spend more on the data collection as it is to be done from various countries and the attitude of public may from country to country. Creating specific software to be posted on the website or conducting online survey in association with premium online survey companies can be much effective way of data collection than other methods. It

Argument about he resumptive pronoun in relative clauses in English Essay

Argument about he resumptive pronoun in relative clauses in English language - Essay Example Based on the above examples, the major function of resumptive pronouns is to block breach of syntactic restraints. However, this is not the only role of resumptive pronouns (Frank, 23). Previous arguments have seen a resumptive pronoun as ways of saving a sentence that has been stated by a speaker without noticing that it is difficult or impossible to grammatically finish (Frank, 23). For a sentence that is syntactically complicated to be clarified, English speakers employ the use of these resumptive pronouns. In several languages, English inclusive, resumptive pronouns are essential if a sentence is to be grammatical (Frank and William, 89). They are hence needed to assist interpretation as well as performance in certain syntactic forms. According to previous arguments, linguists believe that these pronouns come about due to syntactic processing (Frank and William, 89). On the basis of grammatical processing, resumptive pronouns are used by speakers in clarifying sentences that are syntactically complicated (Frank and William, 89). In this case, these pronouns are used as hook backs to the precursor (Frank and William, 89). This indicates that according to this point of view, these pronouns are perceived as a type of helper which is introduced into the sentence for the purpose of making the comprehension of these sentences simpler. In relative clauses, resumptive pronouns are normally not seen as grammatical though their point of grammaticality increases as they move away from the head. Consequently, (4b) appears better than (4a). Some development in whether resumptive pronouns are judged as grammatical may also come about when these pronouns are embedded, as shown in (4c). Grounding my argument on the aspects that seem to impact on the distribution of English resumptive pronouns, and owing to the fact that distance is not relevant to the principles of syntax, building a grammatical report of resumptive pronouns in similar

Tuesday, August 27, 2019

Inventive Spelling, should we convert Essay Example | Topics and Well Written Essays - 1500 words

Inventive Spelling, should we convert - Essay Example Moreover, it allows a person to write and experiment with letters without being bound in a specific set of rules (Goswami, Ziegler & Richardson, 2005). Purpose of Inventive Spelling The purpose of inventive writing is to encourage children to communicate their thoughts without worrying if they are able to express it correctly. People who advocate the use of inventive spelling claim that children who are taught through this approach present a developing comprehension of the sounds corresponding each letter, wherein a more advanced inventive spelling approach encourages a student to write the sounds that represents the words they hear (Goswami, et. al, 2005). In addition, advocates of this approach share that students who are constantly corrected in the way they spell usually lose interest in writing and eventually develop a low self esteem. Instead of hindering a child to express his or her thoughts due to spelling lapses, the inventive spelling approach enjoins the children to write as they please, and correct them from there (Andrews, et. Al, 2005). The process of inventive spelling is one of the new means of teachers in helping their students to learn. It had been established on the premise of children's comprehension, which follows the context of encouraging children to express their thoughts first before teaching them the restrictive measures of spelling guidelines. Through inventive spelling, students are free to express their thoughts through using the letters and spelling patterns they know (Frisson,2002). In that regard, inventive spelling has been formulated towards the children's developmental process. When students use inventive spelling, the teacher would be able to identify what the child knows and doesn't know about proper English spelling. This would then help the teacher to know what aspect of the writing form she must focus on in teaching the students. In addition, inventive spelling also helps a child understand that words should be spelled ba sed on how you say them (Bowman& Treiman, 2002). As stoodents lern haw tu spel, it iz hrd tu xpek dat day wud bee eibel tu spel everi wrd korekly. It iz dan imprtan tu nat dat invintiv speling iz an aproch tuwards tradishoal speling, end nat a speling porm in itself. It ken bee regardd as an edyukeishonal tuol dat wud hlp stoodents tu lern da konvenshonal mins, by alawng stoodents tu wraite yusng invintd speling end gaid da chaildren in rekognaizng mizspeled wrdz end tich da korek ones. In diz maner, a stoodent's speling abilty wud impruv, daus enayblng dam tu spel mor wrdz korekly (Richgels, 2001). Advantages of Inventive Spelling Research indicates teaching students how to spell entails a process of memorizing words. However, inventive spelling allows children to communicate their thoughts, and later on adapt the correct form as they get exposed to correct spelling. The context of visual memory was associated with the ability of a child to visualize what a word should look like, w hich is deemed an integral aspect of spelling. On the other hand, an expert noted that visual memory can be developed through learning word patterns and using these words in the process of reading and writing, as opposed to simply memorizing a list of words (Richgels, 2001). In essence, children are able to learn how to communicate their thoughts in writing and learn how to spell these properly afterwards. This would then help students to express their ideas, without beings restricted by spelling guidelines. Through this

Monday, August 26, 2019

Organisational learning Essay Example | Topics and Well Written Essays - 2000 words

Organisational learning - Essay Example If one takes a look at the human civilization, one cannot help noticing that there are many characteristic features that it possesses. While some might suggest that such feature as ability to generate verbal interaction is what really defines the mankind, it is obvious that there are some characteristics that reflect the nature of the humans on a deeper level. The newcomers will be able to learn new from manuals or experienced employees. Another approach to knowledge states that it can be perceived as commodity. This can hardly be seen as an exaggeration since nowadays company are willing to invest into knowledge and some organisations even sell their knowledge or offer their help in producing it. Therefore, the view of knowledge as commodity is fully applicable to an organization. One should also keep in mind that there are two major types of knowledge: explicit and tacit (Collins, 2010). The former is the kind of knowledge that has been codified, written down and passed in different medium. The latter is the knowledge that is passed from an individual to an individual. These two kinds of knowledge are found in organisations. For example, the explicit knowledge can be found in different manuals and employees can easily access. In addition to that, tacit knowledge is provides by experienced individuals who are thought to represent the soul of the company. The explicit knowledge of a company may be copied, but not the tacit knowledge.

Sunday, August 25, 2019

Ethics in financial institutions Literature review

Ethics in financial institutions - Literature review Example Releasing such information to third parties exposes the customers to potential threats of information. Financial institutions should not only focus on improving their welfare but also that of the clients. To achieve this, it is vital that customers are involved in major decision making of any financial institution. For instance, before a bank can introduce any products in the market, it will be vital to seek the customers’ indulgence. This owes to the fact that such products are aimed at adding value to customers. On the other hand, it is the responsibility of the financial institution to protect the plight of the customers. This is in terms of any losses that may occur. For instance, technological advancement in the financial sector has opened an avenue for malpractices and fraudulent activities. Currently, there are many financial institutions, which have been hacked into making it difficult to operate. This has happened while these financial institutions straggle to maintai n good relationship with the customers. There are various forms of unethical practices, which a financial institution can be accused of taking part in. the major ones include corruption, failing to disseminate proper information to customers and extorting customers in terms of prices. Embezzlement of funds is a major issue, which many financial institutions grapple with. This is especially in countries, which lack transparency and accountability within the financial institutions. However, financial institutions should not be entirely responsible for all losses, which the customers incur. This is mostly focusing on the fact that such customers may, through their ignorance share their confidential information with third parties. This is especially those using ATM cards. Such individuals may share information, which can cause them get into major problems. The following discussion focuses on the literature review on ethics in financial institutions. Literature review According to Goodpa ster (84), financial institutions are out to service customers and therefore must abide to the moral ethical principles. One of the main things that the customers are looking for is a financial institution, which they can trust to give them the services needed. Trust is built on the quality of services offered to customers as well as the communication between the two. The financial institutions should be willing to disclose all the information that the customers need. Customers need all the financial information, which an institution deems important. In addition to that, the financial institutions should inform the customers on any changes, which have taken place. Keeping constant communication with the customers is one of the main ways through which trust is built between the customers and financial institutions. Secondly, Goodpaster (65), states that there is need to have customer confidentiality. The information of the customer should not be disclosed to third parties. If this ha ppens, the customer may lose their money. For that fact, there is need to ensure that the customer’s money is protected against any loss. The financial institutions however have been witnessing many challenges due to increased fraudulent activities. Hackers have been able to get access to even the most guarded institutions in the world. Recently, some financial institutions in the United States have been hacked by fraudsters causing havoc within

Saturday, August 24, 2019

NBA Lockout Research Paper Example | Topics and Well Written Essays - 2750 words

NBA Lockout - Research Paper Example In other words, globalization has altered the concept of business law and its application comprehensively in the light of internationally recognized rights and regulations. Such features of business law are covered by legislation enacted by central and state governments. Sources of Business Law; The subcategories of the sources of business law are derived from statutory law, case law, natural law, English mercantile law and the law of custom and usage. All the areas and functions of a business are enforceable under business law through regulations of contracts, bailment, agency, sales of goods, partnerships, companies, negotiable instruments, pollution control etc. Union have been the prime focus of government and private sector because of the power and rights allocated by them from law. The history have been marked by unfair practices and social discrimination towards labor force that was intended to be secured with the assistance of law in good perception The objective behind the p ermission to form Union was to form an equal powerful body of labor against the corporate organizations to secure the interest of both the concerns faithfully concerning the fact that an individual worker have no power and authority to bargain against unfavorable terms and conditions. The National Labor Relation Act; The National Labor Relation Act was passed in the year 1935 with the features that illustrates the rights of employees in relation to the establishment and functioning of Union that includes right to form Union and join Union, to bargain collectively with authorities through union and to engage in strikes for securing fair decisions. The purpose of the Act is to secure labor from being a victim of unfair practices and allocated certain rights to work with prestige through negotiations and bargaining. Union Issues; The types of issues that can be regarded as important pertaining to the nature and scope of Union activities are categorized below; Mandatory Issues; any issu e that has been raised by either side is mandatory and the other party is bound to negotiate in good faith with honest efforts. The types of mandatory issues are usually working condition such as overtime, layoff, safety and security etc. Permissive Issues; this category encompasses issues that are not pressed to impasse and is only considered if both the parties are agreed on negotiation. The types of issues covered under the spectrum are the amount of dues to be paid to Union, Union related procedures and company’s product price related issues. Prohibited (illegal) issues; This category points over the issues that cannot be legally negotiated such as that of illegal discrimination in hiring and other union related technical agreement like close shop agreement or union security agreement. Types of Bargaining; The various types of bargaining involved in the procedure of negotiations are illustrated below for an over view. Distributive bargaining; This bargaining refers to the condition when there is a conflict of goal among the management and union. Integrative bargaining; This bargaining refers to the condition when there is no conflict of goal among the management and union, that is both the parties have common objective. Attitudinal Structuring; This bargaining refers to the condition when the objective is to impact the attitude of the other party. Intra organizational bargaining; This bargaining refers to the state when the objective is to resolve the conflict of the members of same side. Globalization and its impact on law of international business; International business today is an intertwined process that pervades nearly every

Friday, August 23, 2019

Methodology - using Hofstede's VSM Essay Example | Topics and Well Written Essays - 1500 words

Methodology - using Hofstede's VSM - Essay Example There are a number of different studies conducted on similar topic which have been discussed in the literature review. The research strategy cannot be exploratoryYin (2003). On the other hand causal studies are usually used when a cause and effect relationship has to be identified. This means that the changing of one variable should show an effect in other variables, that is the relationship between dependent and independent variable. This study does not establish a cause and effect relationship but only identifies a set of variables relevant to a culture. The research strategies used to identify variables is the correlation study. This study aims at establishing a quantitative evidence for the existence of a set of variables. Therefore in agreement with the research objectives, the research strategy is correlation. The type of research approach being used is directly dependent on the type of research strategy being used. A research usually carried out by using the approach of induction or deduction and in some rare cases a combination of both methods Sekram (2006). The two approaches of research are therefore directly related to types of strategies. The process of deduction is used when enough evidence is available on a research topic. The availability of evidence is a critical in deductive reasoning. This is because deductive reasoning starts from the general to the specific. This can also be described as a top down approach. Thus it leads down to a hypothesis which is than tested. Inductive reasoning on the other hand has a totally different approach. Inductive reasoning starts from the very specific and moves up to the general. Therefore the research is begun by observation of specific phenomenon and observes patterns which can finally be used to establish some general theories or conclusio ns. Therefore we can say that deduction is conclusive in nature Sekram (2006). That means that it is usually used to reach a conclusion. This is

Thursday, August 22, 2019

Civil War And Reconstruction Essay Example for Free

Civil War And Reconstruction Essay The Civil War is the most widely written about event in American history and Reconstruction is the most mis-understood and least appreciated subject within this wider issue. Most people would prefer to escape into the heroic exploits of the battles that were fought than deal with the difficult social problems that the former enslaved population had to deal with. I am offering this essay since I believe that the African-Americans have been done a great disservice by the Nation. As a people they were forcibly brought to this land, they were enslaved in an illegal and immoral system, and then they were abandoned by that same Nation ostensibly after having their freedom returned. What happened to them was not fair and there is a debt due to them. I hope to show in this paper some of the offenses that I find glaring. What was Reconstruction supposed to accomplish? Was it supposed to provide a new economic start for the freed peoples? Was it supposed to rebuild and reorder the state governments that had seceded? Was it supposed to prosecute and imprison former Confederate officials? These questions were never fully answered, and for the most part they were never even adequately addressed. Liberals and African-Americans are more sensitive to the burden of the unfulfilled promise of Emancipation and Reconstruction, while so-called â€Å"realists† and conservatives proclaim that too much help has already been given (think: â€Å"Affirmative Action†). The truth though, does not lie neatly in the middle between these extremes. Horrific treatment was an unpleasant fact for the enslaved peoples, and they were denied an equal opportunity to enter fully the American body politic. To make matters worse this bitter cup of â€Å"denied citizenship† is still too often a fact today. Recently, the folk singer Bob Dylan (Rolling Stone, Sept. 2012) has said â€Å"†¦the country will never be able to rid itself of the shame of being founded on the backs of slaves. † I would like to rehearse some of the story of Slavery, some critical events in the war and afterwards, and to offer a reasonable suggestion for Restitution. The introduction of African Slavery to these shores was an unplanned event although the Spanish and the Portuguese had been involved with this trade for almost 100 years in this hemisphere before it appeared here. These are some of the highlights of that practice here: The first African slaves were 19 people, who in 1619 were captured by Dutch sailors from Spanish slave traders. Subsequently they were sold to the colonists at Jamestown for food. Initially, these people worked as indentured servants but they ultimately gained their freedom after completing a â€Å"work contract† for the colonists. The phrase â€Å"indentured servant† is misleading in this case since its modern usage means someone who works for a fixed period and is then manumitted. This was not the arrangement that was applied to the African captives who arrived later than these initial individuals did, since the practice gradually evolved to treat the adults as well as the children of the female slaves as also enslaved people (partus sequitur ventrum) 2.  Another misleading statement is that the term â€Å"servant† was widely used in the South, even past 1865, to refer to African people who were actually enslaved. Therefore, not much credence should be put into the seemingly benign phrase of â€Å"servant†3 when applied to these unfortunate human beings. The cost of this labor was attractive to the colonists since by 1638 an enslaved African laborer could be purchased for $27 while a European indentured servant cost a planter $255 for one year’s work. 4 The economic appeal of enslaved African laborers became the norm and quickly spread throughout the colonies.  After twenty years, ordinances legitimizing enslavement were commonplace in almost every colony and the practice had morphed into bondage for life, or more properly, chattel slavery. 5 These practices were immoral; they had no place in a respectable society. The pernicious tendency to view the Africans through the white supremacist lens quickly became dominant and was a concomitant of this chattel slavery. This was punctuated by the knowledge that Europeans were never enslaved while most enslaved people were Africans. The skin color of the enslaved became a facile marker that fit in well with the culturally supremacist view of the European colonists. In this section I try to show how the African Slave System, after gaining a foothold went on to become the most important part of the economy of the new Nation: As the profitability of the colonists’ agricultural enterprises quickly rose, it was essential to procure a sufficient number of workers since labor shortages were a constant headache. 7 Enslavement of the Indigenous Peoples had become steadily more problematic and by the 1750’s this practice had ceased altogether. European workers were both expensive and tended to leave their employers to start plantations of their own, or to return home. Therefore, a more reliable source of economically viable labor became a necessity, and that baleful need coincided with the rise of the Trans- Atlantic Slave Trade from Africa. This phenomenon was heaviest during the 16th through the 19th centuries,9 when an estimated 11 million captives from Africa were ultimately landed at Western Hemispheric destinations out of 15 million who had been loaded onto these horror-filled ships. 0 The differences in these numbers were human beings who had died en route through miserable treatment meted out by the slave traders. The attrition rate during these voyages was a startling 0. 36 persons for every person who disembarked in the New World. We should not forget these stark truths. About 650,000 ~ 720,000 apprehended persons of the numbers shown above,11 it is thought, were brought into what was to become the United States. Employing the attrition rate noted before we can estimate that about 245,000 people were lost from the aggregate number of cap tives bound for these shores. Given the losses in the war that was to come it’s almost as though the Divine Being had decided to punish this country for these sins at a rate of three-to-one. By 1860, the survivors had increased through natural growth to more than 4. 000,000 enslaved and freed peoples12 and were primarily located in the states that were to become part of the Confederacy (76% there and another 18% in the Border States13). What fueled this enormous increase in the numbers of the enslaved was that starting in the 1790’s the revolution of the cotton gin and the corresponding leap in cotton exports demanded an exponential rise in subservient labor. So what had started as a straightforward small-scale agricultural experiment, primarily growing foodstuffs, had metastasized into an industrial system practically keeping the Nation afloat with its lucrative revenues. Before the war began the cotton trade – or more realistically â€Å"King Cotton† – constituted 2/3 rds of the wealth of the Nation. 14 What motivated these slaveholders to import and retain so many African Laborers besides the economics? Evidently the lure of being a member of an aristocratic leisured-class was appealing. Most of the apologists for these slaveholders had classical education, and they employed arguments from Greek and Roman Antiquity, which portrayed slavery as a prominent component of the civilizing mission they were engaged in. Their lower income regional compatriots, although not slave owners themselves, were eager to emulate this conduct, which they viewed as valuable and status-filled. The Southern way of life was born: it was profitable for the elite; it was an identity vehicle for the lower classes; but it was hellish for the enslaved. Further, it was built upon the most cruel and involuntary system imaginable which had as a mainstay the dissolution of the Africans’ families both here and in their original homelands. The American governmental establishment – at all levels -bears the greatest guilt for this outrageous affront. It is important to recall that these slave traders and slaveholders were in many cases prominent members of the various governments that acceded to or promoted this horrific conduct. The enslaved people, it should be remembered, did not voluntarily agree to be forcibly dragged to these shores. Despite the claims made by the â€Å"Slavocracy† that they were performing a civilizing mission by maintaining this obscene practice, the only positive good was that the lives of the slaveholders was being enhanced! EXASPERATION After Slavery had become such an integral component of the Nation, regional differences in the attitudes towards that infernal system began to be felt all around. Exasperation was the order of the day but the African enslaved people were suffering the most: There were three sets of players in this tragedy: the Northern Whites; the Southern Whites (slaveholders and on-slave holders); and the enslaved Africans. It is unequivocally true that the enslaved peoples did not create nor did they benefit from this monstrous catastrophe. The other groups however, either benefited in a direct way or thought their social status was improved through the bacillus of racism. Exasperation however, was shared by all to some degree. The Northerners became progressively m ore dissatisfied with their impotence following the Revolution while the Southerners were increasingly anxious that the North was lining up new Free Soil states that would nullify their voting majorities in Congress. The enslaved though, were in anguish since everything that people could cherish was systematically being denied to them after they had been wrenched away from their homes. The enslaved increasingly attempted to build an alternate life, sub-rosa as it were, by fleeing their masters or by engaging in sabotage or willful incoherence. 15 They also constructed a parallel universe of their own by founding separate places of worship (the Whites did not allow the enslaved to be an equal part of their devotional services) and their own systems of less-than-formal education. t was during this period that it could be said that a new genus was born – the â€Å"African –American†. What they did not have was any significant power over their futures except as ad hoc combinations that could be assembled, when conditions permitted. They expressed this through manifestations such as the Underground Railroad16 (which saw 6,000~ 30,000 African-American flee; figures are imprecise), various slave rebellions (some bloody), and a general unwillingness to be smothered by enslavement (conduct just short of insurrection). Another group, though small in numbers, was the Free Blacks. These people became the vanguard of the African-American middle and professional classes that successfully operated between the seams of the larger society. The actions of this sub-group were able to relieve some of the pressures that had built up in the larger body of enslaved African-Americans and help to point the way for a more prosperous life for all.

Wednesday, August 21, 2019

Prison Nursing Essay Example for Free

Prison Nursing Essay I had been a nurse for 1 yr, and only worked in long term care. I craved a change in my career that was exciting, yet challenging; I decided to become a correctional nurse. I had no idea what was in store for me when I applied for a position with UTMB . I spoke with family and friends who thought I was crazy for wanting to work in such a hostile environment. Needless to say, I didn’t listen and followed my own instinct. When I was hired, I had not taken a tour of the facility; day one was the first time I walked into a prison. As I walked in the gate house, I was saying to myself â€Å"this isn’t so bad! I kept telling myself those same words the whole time I was taking my shoes off , letting my hair down to be searched, and getting frisked while checking for contraband. After the most violating pat down I had ever received was over, my heart began to pound. â€Å"What am I getting myself into? † Once in the infirmary I was given a brief description of job duties. By now my heart was in my throat, but I kept up the brave front . I learned that I would be working in our clinic with convicts that required inpatient medical care. My role was to provide nursing care only. A few things I had to take into consideration; they were convicts. They could be quite manipulative and they tried to test me every time I turned around. They asked questions about my personal life and they asked for favors. They would also ask me to bring in things from the â€Å"real world† or deliver items or letters. This behavior could be grounds for termination so any and every time I was asked to do any of the things I listed or anytime an inmate tried to get to personal it had to be reported. The inmate would then have to face disciplinary action. It was very hard to remember all the dos and don’ts while maintaing professionalism, as well as maintain safety and sanity. In the Texas prison system the inmates endure grueling conditions. In the winter its freezing cold, old boilers are all they have to keep warm. In the summer its smoldering hot, old noisy fans are all they have to keep cool. Being tender hearted as I am, I couldn’t help but feel sorry for them. I was raised to see the good in every body. I was also raised to believe in an eye for an eye. It was really hard to provide unbiased care when I knew I was dealing with a child molester or a rapist. I know we were trained to put all our emotions aside, but in reality my emotions would sometimes get the best of me. I only worked as a correctional nurse for a yr. I enjoyed working with other members of the medical staff as well as correctional officers. I actually enjoyed working with the inmates, providing medical care. I have had my share of inmates cursing and yelling at me and have witnessed situations I will never forget. I learned very quickly to be thick-skinned. I learned to be tough in order to do the job and survive. I still reminisce about the adrenalin rush I would get every time and emergency would arise. I’m glad I made the choice to work at the Wynne Unit it was definitely a life changing experience.

Business Of Maxis Berhard Management Essay

Business Of Maxis Berhard Management Essay According to McElhaney, CSR is a business strategy that is integrated with core business objectives and core competencies of the firm, and from the outset is designed to create business value and positive social change and is embedded in day to day business culture and operations. The most researched and proven financial benefits of effective strategic CSR can be found in the areas of human resource and talent management, reputation and branding and operational cost savings. CSR is the continuous commitment by businesses to behave ethically and contribute to the economic development while improving the quality of life in the workforce as well as the society at large. CSR is believed to have a positive relationship with a companys goodwill and also be a means to a more profitable operation. (Lenguyen, 2011) Why are profit-oriented companies interested in corporate social responsibility? According to (Mohamed Sawandi, 2007), only providing for the needs of a customer is not sufficient. Some truly enlightened companies always ensure that their interest is in line with societal needs and they will take this into consideration in their business planning. The International Organization for Standardization (ISO) describes corporate social responsibility as a balanced approach for organizations to address economic, social and environmental issues in a way that aims to benefit people, communities and society. (Leonard McAdam, 2003) According to Richardson ,et al., (1999), CSR behaviours can be defined as discretionary actions undertaken by companies that are intended to advance their social issues. Joyner, et al., (2002) noted that CSR are categories of economic, legal, ethical and discretionary activities of a business entity as adapted to the values and expectations from society. They also added that, CSR are the basic expectations of the company regarding initiatives that take the form of protection to public health, public safety, and the environment. In this concept, they explained that values and ethics influence the extent of a corporations perceived social responsibility that is influenced by societal activities, norms or standard. In todays world, CSR can be defined as regards to all aspects of business behaviour so that the impacts of these activities are incorporated in every corporate agenda (Orgrizek, 2001; Coldwell, 2001) Factors Influencing CSR The primary role of business is to produce goods and services that society wants and needs. According to Coldwell (2001), a business only contributes fully to a society if it is highly efficient, highly profitable and has socially responsible agendas. Based on the literatures definition of CSR, CSR behaviours are not constant over time or space. Social expectations and pressure for specific types of CSR have varied over time and are contingent on the nature of the company (Richardson, Welker Hutchinson, 1999). A study by Windsor (2001) showed that social responsibility is achieved when the corporation conforms to the prevailing norms and expectations of social performance in a given society. CSR is also influenced by the ethics of the firm or organizations. Ethical motivation can guide the business or organization to do the right thing without any external pressure or governmental constrain. Joyner, Payne Raiborn (2002) contended that people believe businesses are amoral, when in fact they generally embrace the values of ethics in doing business. They cited several factors that serve to legitimize their position and one of the factors is society, which expects moral behaviour of the business when it cries out against immoral labour practices or environmental policies. According to Ogrizek (2001), business leaders are starting to acknowledge some of the market benefits and competitive advantages for companies who put into place a comprehensive CSR policy. This means that a business with a strong stance in corporate responsibility will attract top talent and reputation. Maxis Corporate Social Responsibility Any corporations business goal is to provide value and incentive to its shareholders. Therefore, profit-oriented corporations or organizations are not a charitable organization although sometimes it is in their direct interest to support charitable activities. Furthermore, sometimes corporations or organizations carry out certain activities that governments should undertake, although they are not government agencies. It is beneficial for the corporations to carry out such socially responsible activities. Corporate social responsibility (CSR) is defined as categories of economic, legal, ethical and discretionary activities of a business entity as adapted to contribute to the values and expectations of society. (Joyner, et al., 2002) CSR is also the continuing commitments by any business organization whereby they emphasize the ethical elements in their management and overall organizational structure (Richardson et. al, 1999). At the same time, companies are responsible for national economic development by improving the quality of life of the whole workforce and their families as well (Abbott Monsen, 1979). Maxis believe that its CSR program contributes a great amount to societal development as advances in technologies can bring direct benefit to communities. As Malaysias leading mobile telecommunications operator, the company is committed to supporting national aspirations on areas of education, technology and youth. (Maxis, 2012) CSR involves various aspects such as economic factors, legal requirements, ethical orders and discretionary demands. In this high-tech era, business environments are susceptible to changes in these factors. In order to be a leading mobile telecommunication provider, each firm must be fully aware and sensitive to the impact of these factors. The effect of these factors may add to the firms corporate image and financial performance. (Mohamed Sawandi, 2007) The Maxis Bridging Communities (MBC) was launched in 2002 with the aim of enriching communities with access to education opportunities through information communication technology. MBC has taken a firm commitment to ensure stronger and sustainable programs by developing key initiatives in: Bridging the digital gap: Education and development of Malaysians Employee Volunteerism Environment CSR actually portrays the image of the firm itself. It shows what the company has done to fulfil its corporate duty to ensure the firm is not only good in providing the service but also plays its roles by contributing something to the community (Tilt, 1994). In order to have a good relationship with the community, the firm should do something beneficial for the community. Within the company itself, there is also a platform for social contribution especially to the employees. For example, in Maxis Communication Berhad, there are a lot of privileges that have been provided to the staff such as medical treatment, advantages in communication services, increment of salary and etc.

Tuesday, August 20, 2019

Prove the Correct Order of Reactivity of Metals :: Metal Reactivity Science Experiments Essays

Prove the Correct Order of Reactivity of Metals Aim The aim of this experiment is to find a method of mathematically analysing the order of metal reactivity. This involved finding a safe, dependant variable which is numerically measurable. After testing all the metals and measuring such a variable, is my hope to set all of the metals into a proven, accurate order of activity. Plan Every element of the periodic table is made up of atoms. Each of the atoms consists of subatomic particles which make up a nucleus and outer orbits. The nucleus contains positively charged protons, and neutrally charged neutrons. These make up the relative mass of the atom. Orbiting the nucleus, attracted by the positive charge of the protons, are the electrons. This are arranged in layers, called energy levels, and have no mass. Only a certain number of electrons fit on each energy level, and it is this which affects the reactivity of certain materials and is also the way that the periodic table is arranged. The number of electrons in the outer energy level is the group in which the element is placed. The first level (nearest the nucleus) will only hold 2 electrons, the second holds 8, and the third also seems to be full when it has 8 electrons. If all of the energy levels in the atom are full populated with electrons, it is said to be stable, and in most cases, is therefore unreactive. Examples of this include the noble (or inert) gases such as neon or argon. However if the outer energy level of the atom is not stable, it will automatically try to either gain or lose electrons to become stable. This is achieved by an ionic reaction. Ionic bonding occurs when the outer atoms of on material changes orbit and joins another material for example: Sodium chloride As you can see, sodium is a group one metal (it has one electron on its outer energy level) so is therefore unstable. Chlorine on the other hand is a group 7 element. It is much easier for sodium to lose its outer electron to become stable, than it is for it to gain 7. The same is true for the chlorine gaining 1 as opposed to losing seven. Therefore the outer electron of the sodium switches orbits to the chlorine. This creates a Na+ ion and a Cl- ion. Because opposites attract, it means that the two substances create an ionic bond and form sodium chloride! Group one metals are the most reactive as they only have one, easily removed, electron. However if you view the periodic table:

Monday, August 19, 2019

The Five People You Meet In Heaven :: essays research papers

Eddie is a grizzled war veteran who feels trapped in a meaningless life of fixing rides at a seaside amusement park. As the park has changed over the years -- from the Loop-the-Loop to the Pipeline Plunge -- so, too, has Eddie changed, from optimistic youth to embittered old age. His days are a dull routine of work, loneliness, and regret. Then, on his 83rd birthday, Eddie dies in a tragic accident, trying to save a little girl from a falling cart. With his final breath, he feels two small hands in his -- and then nothing. He awakens in the afterlife, where he learns that heaven is not a lush Garden of Eden, but a place where five people who were in it explain your earthly life to you. These people may have been loved ones or distant strangers. Yet each of them changed your path forever. One by one, Eddie's five people illuminate the unseen connections of his earthly life. As the story builds to its stunning conclusion, Eddie desperately seeks redemption in the still-unknown last act of his life: Was it a heroic success or a devastating failure? The answer, which comes from the most unlikely of sources, is as inspirational as a glimpse of heaven itself. These five meetings -- some of which are with people who are strangers to Eddie, others with people he knows intimately -- take this gruff but gentle man through the different stages of his life, and through each new person, some hidden truth is revealed. As Albom unfolds Eddie's story, he gradually sheds light on the web of connections between each individual and a world of strangers, so that life is revealed not as a straightforward story of what we have achieved but as a vast network, too large for us to perceive clearly from the inside.

Sunday, August 18, 2019

Success Essay -- essays research papers

~~†If one advances confidently in the direction of their dreams, and endeavors to lead a life which they have imagined, they will meet with a success unexpected in common hours.† – Henry David Thoreau What is success?   Ã‚  Ã‚  Ã‚  Ã‚     Ã‚  Ã‚  Ã‚  Ã‚   Is it the process of doing a task and receiving a positive result, or is it simply achieving ones own personal goals? One’s ability to succeed in life is almost directly related to an image of the perception of what success is. Many of America's most successful businessmen, such as J.P. Morgan and Andrew Carnegie, understood what it took to survive in the rapidly evolving business world. Their belief was that success is tangible only through smart business interactions and good money management, personality and good looks only serve as a bonus. Rene Gallimard in Madame Butterfly and Willy Loman in Death of a Salesman evidently did not grasp these experts' concept of success. Both Willy Loman and Rene Gallimard define success as their antithesis, and measure their level of accomplishment against their individual barometers for success. Willy Loman preaches that success comes hand in hand with a great smile and a jovial personality but he believes that success is hidden in far off opportunities. Rene Gallimard defines a successful person as one who has the ability to control and maintain power over another. Both of these images are tainted because they are simply representations of their maligned, s...

Saturday, August 17, 2019

Border-Fencing-a Needed Necessity Or a Wanted Necessity? Essay

Many people don’t believe that Border-Fencing is needed, while others do feel it is necessary that Border-Fencing be put in place. Border-Fencing is needed due to all the jobs being taken by illegal immigrants. Building the fence would help keep illegal immigrants out and would create jobs.The southern border of the United States is shared with Mexico and spans almost 2,000 miles. In 2011, at a debate over immigration, one Republican presidential candidate signed a pledge to build double fencing for the full length of the Mexico border. However, Rick Perry of Texas, where 1,200 miles of the 2,000 miles exists, was quoted as saying, â€Å"†¦building a border-length fence would take 10-15 years and $30 million, and wouldn’t be cost-effective.† Adversaries of the Border-Fencing dispute that constructing and keeping up a fence through even the most isolated or hostile terrain could cost billions of dollars and maybe not even affect illegal crossings. They also i nclude in their argument that they feel that law enforcement would tend to get comfortable in their patrolling. Thinking that the Border-Fencing would be enough to keep out illegal immigrants trying to cross over into the U.S.. Some drug runners and smugglers will find ways to get through the Border-Fencing, if they can’t go over they will try to go under. Illegal immigrants are a growing concern for much of the U.S. Many of these immigrants are receiving government benefits even without proper documentation or proof. They are being provided low-income housing, welfare, medical benefits, able to work without a green card or Social Security number as well as many other things americans get. All these things ar e costing taxpayers thousands of dollars each year, making it difficult for American citizens to find work, causing crime rate to go up in cities across America. Medical costs are increasing each year as a result of illegal immigration making medical benefits and coverage harder for a legitimate taxpayer to support. Our prisons and jails are becoming overcrowded as America’s population both illegal and legal continues to grow. Some illegal immigrants are able to stay if they are are caught because they meet the requirements for DREAM. Dreamers is a term given to unauthorized immigrants who qualify for Obama’s DREAM ACT-DEVELOPMENT, RELIEF, and EDUCATION for ALIEN MINORS. Dreamers are both Mexican and non-Mexican illegal immigrants and they are found in almost every state in  the U.S. According to the American Immigrant Council the largest Dreamers population is found mostly in California and Texas. Under the Dream Act, Dreamers between the ages of 15 and 30 who have lived on American soil for at least five years in a row, are enrolled in high school or have a diploma or GED, no felony convictions, or served in the military are immediately eligible for â€Å"deferred action†. Dreamers between the ages of five and 14 will be eligible at some point if â€Å"deferred action† is still available. Only in America, can illegal immigrants open and own their own businesses. With this occurring, Americans are finding jobs that used to be readily available for them are now only being offered to other illegal immigrants causing legitimate citizens to file for unemployment, and finding they are unable to financially take care of themselves and their families.

Friday, August 16, 2019

One Tragic Defeat

The poem, Sir Gawain and the Green Knight, illustrates the perfection of a knight throughout his life. Sir Gawain the perfect knight goes on a Christmas game quest provided by the Green Knight which tempts his purity and eventually ruins the ideal knight he used to be. In the criticism, â€Å"A Psychological Interpretation of Sir Gawain and the Green Knight†, the critic Stephen Manning argues that the poem centers on Gawain’s feeling of guilt. On the other hand, P. J. C. Field a critic who wrote, â€Å" A Rereading of Sir Gawain and the Green Knight†, argues that Gawain’s sin in accepting the lady’s girdle is minimal. The remainder of the criticism portrays the comparison between the two critics mentioned. The feeling of guilt occurred once during Sir Gawain’s life; this one time happened to be the day a faultless knight receives his first sin. Sir Gawain holds the situation seriously, and it affects the rest of his life. For example, the green belt Gawain wears, â€Å"symbolizes both [his] shame and his self-knowledge† (Manning 158). Manning explains the color green as a symbol of rebirth, therefore the green belt Sir Gawain carries around resembles the revival of on his short comings. Gawain discovers he is not perfect and learns from his mistakes, thus he becomes a finer, more superior knight which he wishes to become. For instance, Gawain illustrates himself as evil thus informs his peers, â€Å"for evil to exist, it must exist in the good† (159). Manning describes Gawain as a perfect person, one without sin, as if he were a god. Gawain’s peers strive to become like him, so his sin exhibits the impurity and imperfection of human kind. Gawain reveals to his peers that everyone makes mistakes, and should not dread or guilt over them. Guilt demonstrates the psychological feelings of Sir Gawain in the poem. Accepting the girdle for the Lord’s lady is temptation, therefore a mortal sin, but for the predestination of oneself, keeping the girdle was a hard decision to make. Venial sin refers to sin that accidentally happens, whereas mortal sin conveys a sin as one that was supposed to happen. If one commits mortal sin, she or he must visit a priest for penance; but if one commits a venial sin, she or he must ask for forgiveness through prayer. Altogether when anyone asks for forgiveness he or she is forgiven and remains pure. Thus, Gawain only commits a venial sin but, â€Å"venial sin is evil: absolutely, for a man who wants perfection; for a man who is near perfection; and for a man who is possibly†¦ habitually free even from venial sin† (Field 260). Manning argues that to Gawain, a venial sin is evil because he has never committed a sin in his flawless life as a knight. Manning also acknowledges that Gawain takes his first sin solemnly and holds it against himself. He eventually notices that all the pain and suffering he has been through had a reason. Consequently, Gawain returns with a green belt to, â€Å"the court to which [he] returns must be taken as giving the judgement of humanity† (261). Manning implies that through Gawain, everyone in the court shall learn from his mistake and should be prepared and knowledgeable in the future. Through the suffering of a noble and perfect knight, everyone benefits from their courteous peer. Entirely, the acceptance of the lady’s girdle was a venial sin or minimal sin because he did it for the sake of keeping his life. The acceptance of the lady’s girdle led to the guilt of Sir Gawain and the judgement of others. â€Å"But accepting the girdle is not a sin in the theological sense† (Manning 157). Manning is insinuating that the girdle is not a mortal sin but instead a chivalric sin. Therefore Gawain should not be humiliated through guilt as it is not a theological sin, which makes him a perfect man religiously but not through the state of chivalry.

Thursday, August 15, 2019

Case study: Managing Customer Quality Service Essay

There are number of reasons show the difference of LCV between these two stores. First of all, when people go in a shop, they look for what they want, and then the first important consideration comes up from their mind is the PRICE. Price is the amount of money that charged for a product or service. In reality, people like comparing prices on the same brand of product from different shops to find out which one can meet their budget. In the case study, Laura spends more amount of money in the second newsagent each week is probably because of its price is higher than the other one. However, â€Å"Price alone rarely provides a long-term competitive advantage.† (Jacques Horovitz 1990, p.30) This statement emphasises even if a business sells its products at a lower price, but in the long run, the business may still not compete against the other businesses because today’s customers want more psychological needs rather than cheap price, and they are increasingly difficult to satisfy. This statement also leads to the next point. Lastly, the element that goes after price would be QUALITY SERVICE. Nowadays, the quality of service is usually twice as important as price and it has become a major factor in many purchase decisions. For example, one day I went to a coffee shop to buy a cup of coffee, the assistant kept talking on her phone so I stood there for about three minutes and waited, but she still ignored me, therefore I rather went to Gloria Jeans to buy an expensive cup of coffee instead of standing there and wasting my time. â€Å"Service comes from people, not companies.† (Catherine Devrye 2000, p.8) This statement indicated that service only exists in human experience. If we cannot provide quality service to our existing customers, they may hide from their dissatisfaction with service; but if customers dissatisfied with their first experience are almost always lost customers. So, Laura prefers to go to the second newsagent which may cost more but she paid for what she wanted and it is worth because she can have Chris’s friendly smile and kindly greeting. Thus, the difference in price and the level of service quality in business can lead to a difference in LCV of each store. Q2) How would you rate the level of service provided by the two newsagents? Why?I would give two out of 5 of the service provided by the first newsagent  because in the article it says † The owner never appears to recognise her.†, which indicates that the owner has no interaction or communication with customers and this also shows that he does not concentrate on the service he should provide. Despite, the store has a large range of goods and is well laid out and clean, but the owner doesn’t treasure this as an opportunity to attract more new customers. On the contrary, he provides bad service or even no service to customers which may due to people start leaving his business and work for his competitors. For the new newsagent, I would rate four out of 5 to the service it provides to its customers because the owner, Chris, greeted Laura with a smile and asked if she needs any help. This is a good example of good quality service. â€Å"Service goes beyond friendliness or kindness.† (Jacques Horovitz 1990, p.3) So, by asking questions and listening carefully to the answers can make customers feel that they are not by themselves, they got someone to look after and finally they enjoy going in there. Moreover, Chris understands the concept of treating customers as long-term appreciating asset, will help to build image and trust of her store and hence to attract more new customers and increase their loyalty. Q3) Although Laura shopped at the first newsagent regularly, was she loyal? Do you think the first newsagent confused â€Å"satisfaction† or even â€Å"nowhere else to go† with loyalty? Why is this dangerous for a business? How would you advise the first newsagent to proceed if she is to retain her customer base? In your answer, include a discussion on meeting the psychological needs of customers. Although Laura shopped at the first newsagent regularly but she was not loyal to the business. I think the first newsagent confused the concept of both â€Å"satisfaction† and â€Å"nowhere else to go† with loyalty. Satisfaction is a form of attitude that contributes to customers. â€Å"Customer satisfaction is the ultimate objective of every business: not to supply, not to sell, not to service, but to  satisfy the needs that drive customers to do business.† (Mack Hanan / Peter Karp 1991, xi) Every business needs to generate some level of customer satisfaction in order to increase loyalty. Otherwise, no satisfied customers, it would have no business. Unlike satisfaction, â€Å"loyalty can be defined in term of buying behaviour.† (Jill Griffin 1995, p.31) A loyal customer is the one who makes regular repeat purchases, has a specific bias about what and who to from and generates â€Å"word-of-mouth†. It is dangerous for a business because the owner who might assume the customers keep coming back because he satisfied their wants and they are loyal, but in fact they are nowhere else to go. Besides, if a new and the same type of business opens in the same area, it can be a disaster, new challenge and obstacle to the existing business because people always like to try new things and new businesses always generate attractive promotions to attract new customers such as discounts, join member for free or free gift etc. As a result, it can cause the existing business starts losing its regular customers because of poor customer service or higher price in products. Eventually it leads to a loss in sales and profits, reputation and cost a lot of time to reform and attract new customers. There are many ways to retain customer base in the first newsagent. Firstly, there is a simple way to learn about customer satisfaction in your business which is to conduct a satisfaction survey. A satisfaction survey is an important tool for business to collect customers’ opinions and points of view, and it also gives the insight of what most customers want and expect. Therefore, the questions in the survey need to focus on the various aspects of quality and customer service. Once the survey results are collected, it is necessary to analyse and identify each one of them and finally applies to the newsagent where it is necessary,Secondly, the owner in the first newsagent needs to generate more interactions with her customers because talking to your customers is a good chance to build up their loyalty and understand more about their wants. â€Å"Customers are not loyal to products.†Ã‚  (Mack Hanan / Peter Karp 1991, p.155) Customers are loyal to your service. If you can provide good quality service and satisfy their wants, they can become your loyal customers. Meanwhile, the owner needs to meet customer’s psychological needs such as to greet customers with a smile on your face and ask if they need any help in particular, because some people are scared or shy to ask questions. So that, by asking questions and listening carefully to the answers would make customers feel you understand what they ask for, and you are looking after them in order to satisfy their wants. Lastly, the owner should search for some special touches with her customers regularly such as discounts, longer working hours, join member for free or free gifts. That will help the business to stand out from the crowd because customers always want you to take an extra step to please them. Thus, by conducting a satisfaction survey, meeting customer’s psychological needs and providing special touches with customers will help the first newsagent to retain its customer bas and hence to increase revenue, loyalty and reputation of the newsagent. Q4) What opportunities are there in a newsagency to provide sensational moments of truth?There are number of opportunities to provide sensational moments of truth in a newsagent. The aisles are clear of debris. Customers always receive correct change. Customers wait in a queue less than three minutes. The person at the checkout is efficient. All staffs greet customers with a smile, have a small talk and customise goodbye to customers. Goods that customers want are stocked and attractively displayed.

Erving Goffman The Presentation of Self in Everyday Life Essay

Erving Goffman has completed a wonderful presentation of human behaviour and face-to-face interactions, of a first meeting between two people, who may or may not have an audience. The use of a theatrical performance to explain the interaction was indeed an ingenious idea that kept me intrigued until the very end. This book was written in 1959 but its referencing to human behaviour is still very much relevant to today’s life style. Human behaviour patterns have been written about by many individuals over the years, why we do the things we do or how long we have been undertaking these behaviours. Is there any relevance to the patterns in our behaviour? It would seem there definitely appears to be. As a society, to influence how another person perceives who we are. We give appearances and refinements of someone we want people to see, yet not particularly who we truly are. Goffman describes this as a performance, a play that we put on to give a good first impression. This play could become a nightmare, if we do not keep it under control. It can be difficult to play the part of someone you are not, for the reason that it can rebound on you. It is better to persist with who you are, and not reveal all of yourself in the beginning, like a good story. To present who we are, we should start at the foundation, begin with presenting an opening act. This act should be near to true life, the person you would like to be known as. Currently a person of importance gives the impression that they know what they are doing, example your doctor. If they were a person who, on first meeting gave the impression that they were unsure, confused and unconfident, would you go back to them? No, perhaps not. Even when they are having a bad day your doctor will always appear to be in control, so that we feel more at ease. When we first meet new people we try to acquire information about them, it is then how the person delivers this information, that we base our assumptions. People give information verbally and non-verbally by expressions, movements, gestures and other presumably unintentional communications, like a slight smile. Our brain takes all this information into consideration then makes a personal judgment based on the material it collects. There is so much information for us to collect and make our decision on, that we sometimes need a second meeting to be able to make a correct judgement on a particular person we have meet. Goffman concludes that his own assumptions are made upon a face-to-face interaction and the result of an encounter, the performance that is given to each particular participant and their performance as a basic point of reference. In conclusion, Goffmans writings clearly represent how we present ourselves in everyday life today, and possibly well into the future. References Erving, Goffman (1959). The Presentation of Self in Everyday Life, New York, Anchor Books, pp. 1-16.

Wednesday, August 14, 2019

Bilingual Education and Bilingualism

Discusses the spread and decline of various languages. This paper discusses the pros and cons of bilingualism focusing on the homogenizing of the worlds languages and the struggle to keep some languages and cultures alive. It mentions the effects of colonial powers, the necessities of learning other languages for trade purposes and the reluctance of younger members of minority groups to learn their original tongue. Contains information such as the top nine countries language wise contain 3,300 languages. The paper also discusses the gradual process of change in a language. From the paper: ?Bilingualism is a reality today and it will become a greater reality as time goes. The extent to which it is prevalent is evidenced by the presence of bilinguals in every country today, as well as in every social class and every age group. International travel, communication and the mass media, emigration and planetary economics have created a so-called global village whereby inhabitants speak more than their own native language.

Tuesday, August 13, 2019

Is Whistle Blowing Ethical or not Research Paper

Is Whistle Blowing Ethical or not - Research Paper Example The morality comes into question when there is a conflict between the individual’s duty to staying loyal to the firm and the freedom to speak out against what is wrong. The dilemma is severe because of the fact that individuals/employees are legally and morally bound to show their loyalty to their employers as well as ascertain the fact that one does not, directly or indirectly, get involved in any wrongdoing (Beauchamp and Bowie). It has become a common practice to link whistle blowing to loyalty with ones employer, such that several literature surrounds topics such as â€Å"whistle blowing versus organizational loyalty† or â€Å"whistle blowing and loyalty† (Lindblom). In his book, Robert Duska offers an interesting insight- that loyalty to the firm is an impossible event. According to Duska, employees have a contractual obligation to perform their duties responsibly in return for the compensation that they get (Larmer). However, according to him, the concept o f personal responsibility to the company is void and that no loyalty issues should arise when discussing the notion of whistle blowing. According to him, one must engage in whistle blowing only for the collective good of the society (Larmer). The conflict of whistle blowing with loyalty is more intricate than suggested. ... Hence, in this context, loyalty would mean that the individual must show concern towards the potential harm and loss of reputation, goodwill, sales etc. that the organization would suffer as a result of him/her blowing the whistle. However, there is another view by Ronald Duska, which states that organizations should not be recipients of loyalty simply because only â€Å"humans† can be objects of loyalty and not the organization as an entity in itself (Lindblom). Also, according to Bok, whistle blowing almost always pertains to the personal level since it involves unveiling the wrongdoings of someone else. The whistle blower may face tremendous moral and ethical conflict when it comes to the same because of several reasons. One of the reasons is the uncertainty whether or not the act is going to result in the general welfare of the public. Furthermore, the whistle blower is faced with moral dilemma when he/she has to weigh his/her moral responsibility to protect the interests of his co-workers versus his/her responsibility to protect the interests of the public. In any case, the latter is considered more important. A final reason for the dilemma, according to Bok, is the potential threat of loss of job, social circle, reputation, or even violence that could result from blowing the whistle. On the contrary, however, whistle blowers often receive strong support and appreciation from the society since they perform a vital job. The job is indispensable because, if it weren’t for the whistle blower the truth of the moment would lay hidden from the public forever and would result in injustice. Furthermore, Bok has emphasized three main elements that lead to whistle blowing becoming a problem. First

Monday, August 12, 2019

Accounting and Financial management Essay Example | Topics and Well Written Essays - 1500 words

Accounting and Financial management - Essay Example support the financial analysis ideas expressed in the memo, the reader should feel that they have a complete set of facts to substantiate these ideas and provide a reference for them. First we take a look at the financial performance ratios of the two companies. The return on assets ratio of the company shows how well the company is in generating revenues from their assets. i.e.how many dollars of EBIT (earnings before interest and taxes) they can achieve for each dollar of assets they control.the data shows Airline A has return on assets If we analyze the return on assets we will fin that the Airline A in FY 2000 is really high that it means the company is generating good revenues from the assets on the company but going on in the FY 2005 the ratio is dropped to 4.22 which is really observing for the company. The airline B has the return on assets ratio of The airline B has a worse ratio as the company is not able to generate good returns from their assets. After comparing the two ratios we will analyze that the airline A is better in generating revenues from their assets of the company than airline B. Now we look at the return on equity ratios of the companeis . Return on Equity (ROE, Return on average common equity) measures the rate of return on the ownership interest (shareholders equity) of the common stock owners. ROE is viewed as one of the most important financial ratios. It measures a firms efficiency at generating profits from every dollar of net assets, and shows how well a company uses investment dollars to generate earnings growth .the ratio of the company A is By analysing the above ratio we have calculated that the company A has not a better viw of the return on equity as the ratio decreases over the period of six years. On the other hand the company B has done ecxeptional performance in returns generated from the funds over the period of six years. By comparing the two we have analyzed that company B more efficient in using their funds. High

Sunday, August 11, 2019

Interactive Language Skills and Communication 2 Essay

Interactive Language Skills and Communication 2 - Essay Example 9). Management is, on the other hand, the process by which organizational goals are achieved. Therefore, the task of accomplishing the achievement of the organizational goals is the assignment of a manager. Fundamentally, important functions that managers employ in this pursuit have been universally identified. They include planning along with budgeting, organizing and staffing, problem-solving and controlling. A necessary disambiguation process will be covered in this paper in the subsequent illustrations provided to contrast the roles played by a leader distinct from those of a manager. In addition, the paper will elaborate on the interrelatedness of the two personnel’s roles in a smooth flowing of an organization. An elaborately well-balanced organization has been observed to be one which has a mix of leaders and managers in the organization’s pursuit of success. Important to note, equilibrium is ideally set when few great leaders influence relatively many first-class managers in the process. Leaders play a significant part in setting a direction, aligning people, inspiring and motivating them. The leader gives the employees (including managers) of a firm a sense of direction, aligns and elicits inspiration and motivation (Crossan, Gandz, Seijts, Stephenson, & Richard Ivey School of Business, 2010, p. 17). By so doing, the managers can take the managerial roles assigned to them with a sense of inspiration, direction, and more importantly motivation to do so. This influence, as passed on by a leader, can be contagious such that the behavior the managers exhibit is characteristically that of the leader. Consequently, managers can develop to become leaders who play a paramount role in the setting of an excellent working environment for their workers. The working together of a manager and a leader can be symbolically represented. For instance, a leader can be perceived as the symbol of passion, creativity and most importantly the

Saturday, August 10, 2019

Orestes Essay Example | Topics and Well Written Essays - 750 words

Orestes - Essay Example But both are in big trouble. A faction in Athens wants to execute them both for murder. They turn to their uncle Menelaus for protection, but they are betrayed. Eventually the god Apollo appears and fixes all of the problems between the people, but for some time it was very close. The themes of this play are timeless: family honour, the divine, the meaning of war. Nevertheless, these themes could always use some updating and this was done very effectively at the Getty Villa production of Orestes. To be honest, I was very impressed. The differences between this production and one done in ancient Greek are clear. To begin with, in Greece, the play would have been performed in an amphitheatre; in Getty Villa it was performed on a stage in front of a modern audience in modern day California (a state that would not have been settled back in Ancient Greece). In the traditional performance, the actors would have been all male and would probably have worn masks to show their different emotions. In the modern interpretation their costumes are made of nicer material and they are able to act in very innovative ways (some even using the Stravinsky method or method acting). Some of these things would have been seen by the Ancient Greeks to be improvements on the originalà ¢â‚¬â€for example, they would be sitting in the sun in California instead of in Greece, a country with four distinct seasons. They would probably get used to the actors not using masks, but they may have objected to some of the roles being played by women: ancient Greeks thought women were inferior and should not be allowed to act. This meant that men played the roles of women. It would certainly be strange to see a big burly man playing the role of Helen, the most beautiful woman in the world! One final point, the physical space of any theatre is vital to the success of a performance. I found the use of space at the Getty Villa production wonderful. The acoustics worked perfectly and the actors

Islamic Insurance Essay Example | Topics and Well Written Essays - 2500 words

Islamic Insurance - Essay Example When the insured event doesn’t occur the insured person loses the sum invested in the policy and if the insurance claims are larger than the contributions then the insurance company is in deficit. The above three factors make conventional insurance â€Å"Haram- prohibited† in Islam. However, since safety and security is the basic human need in today’s uncertain world, therefore Muslim society needed an alternative to conventional insurance in order to secure their business transactions and personal interests. Islamic â€Å"shariah - code of conduct† is based on Muslim’s Holy book â€Å"Quran† and the sayings and traditions of the Prophet Mohammed, which preaches brotherhood and mutual interest in order to establish â€Å"just and equitable social order† in the society. Therefore, Takaful insurance was introduced to minimize the risk by mutual agreement which doesn’t exploit the interest of any party. C. TAKAFUL INSURANCE:  "Takaful is an Arabic word, which means â€Å"joint guarantee† or â€Å"mutual co-operative agreement†. Tabarru is the basic pillar of Takaful insurance which means charity or gift†, (International Co-operative and Mutual Insurance Federation, 2005). Takaful insurance is based on the principles of Islamic brotherhood that promotes common interest and solidarity. Both parties share the responsibility with a sincere intention to help the other in his/her difficult time by paying the defined loss from the defined sum. D. CHARACTERISTICS OF TAKAFUL INSURANCE: 1. Both parties trust each other and contribute their money into a common pool. 2. The losses are divided so that the element of â€Å"gharar -uncertainty† is reduced and liabilities of each party under the losses are calculated... This paper explaines why the conventional insurance in not permissible in Islam, defines takaful insurance and further explores the problem by determining the key features of takaful insurance and its differences and similarities with the conventional insurance. â€Å"Takaful is an Arabic word, which means â€Å"joint guarantee† or â€Å"mutual co-operative agreement†. Characteristics of takaful insurance are as follows: 1. Both parties trust each other and contribute their money into a common pool. 2. The losses are divided so that the element of â€Å"gharar -uncertainty† is reduced and liabilities of each party under the losses are calculated according to the Islamic pooling system. 3. The policy should not contain terms and conditions aiming towards getting the benefits at the cost of risking other party’s interest. 4. Both parties subscribe to help the other through guaranteed compensation so that uncertainty is removed. 5. The insurance funds are invested in instruments that are interest free. The study concludes that the chances for the growth of the takaful business are very promising. Takaful products are available in many countries which meet the needs of the corporations and individuals. However, the biggest challenge is to overcome the shortage of resources especially, human resources, by providing training and development to employees about Islamic financial models and retaining competent employees who can contribute to the growth of takaful industry.

Friday, August 9, 2019

The effectiveness of Total Quality Management and Continuous Quality Research Paper

The effectiveness of Total Quality Management and Continuous Quality Improvement in the Healthcare setting - Research Paper Example This research will begin with the statement that as the healthcare industry continues to meet the challenges of escalating costs, high turnover in personnel, and continuing customer service complaints, healthcare has turned to Total Quality Management to address the issues and implement solutions. The present research has identified that Total Quality Management (TQM), also called Continuous Quality Improvement (CQI), has been utilized to assess efficiency, quality of care, cost-effectiveness and safety issues. The researcher states that Swedish hospitals employed TQM and CQI when confronted with avoidable patient injuries, the wastefulness of healthcare resources, and public criticism of health care management and quality of care. Their use of Total Quality Management resulted in mixed reviews. Øvretveit noted the obstacles of costs and time constraints, especially on physicians’ time, that limited the comprehensive use of TQM. The notice was made regarding the hierarchies indwelling in hospital social strata, that of both the physicians and the nurses, and the disregard of management to institute real change. According to the research findings, TQM teams were set up, but the meetings were reduced as more pressing factors (patient emergencies) limited the meeting times and the efficacy of the process.   Often decisions impacting patient care bypassed the TQM process for a quicker resolution to an immediate issue.... confronted with avoidable patient injuries, wastefulness of health care resources, and public criticism of health care management and quality of care (Ovretveit , 2003, 6). Their use of Total Quality Management resulted in mixed reviews. Ovretveit noted the obstacles of costs and time constraints, especially on physicians’ time, that limited the comprehensive use of TQM (11). Notice was made regarding the hierarchies indwelling in hospital social strata, that of both the physicians and the nurses, and the disregard of management to institute real change. TQM teams were set up, but the meetings were reduced as more pressing factors (patient emergencies) limited the meeting times and the efficacy of the process. Often decisions impacting patient care bypassed the TQM process for a quicker resolution to an immediate issue. The Korean Hospitals have been most successful at implementing TQM as they have built in a TQM or CQI department from the beginning. Rather than making TQM a s econdary model for management, the Korean hospitals have embraced TQM as their total problem-solving solution. This resulted in Korean hospitals having created and managed TQM programs in 72% of their hospitals (Lee, 384). The major impact of this study determined that the climate of organizational change and the implementation of statistical data were the primary factors in the successful use of TQM and CQI (Lee, 391). Unfortunately, the openness to institutional change and the collection of statistical data were two of the most common issues reported as detrimental to change. Zbaracki (1988), in his article, â€Å"The Rhetoric and Reality of Total Quality Management,† states there are several places that the TQM implementation can go off track. The hospital setting has its peculiarities of